Question 1

What are your minimum order quantities?

Accepted Answer

Minimum orders vary by product. For bulk oils, we typically require a minimum of 1 pallet (approximately 1,000 litres). For nuts, minimum orders start from 500kg. Please contact us for specific product requirements.

Question 2

Do you deliver outside the UK?

Accepted Answer

Yes, we ship worldwide to any safe port. We serve clients across the UK, Europe, Africa, the Middle East, Asia, and the Americas with flexible FOB, CIF, and CFR shipping terms. Delivery costs and lead times vary by destination.

Question 3

What certifications do your products have?

Accepted Answer

Our products come with full traceability and documentation including Certificates of Analysis (COA), origin certificates, MSDS, and compliance with HACCP, BRC, and IFS standards. Many products are available with organic, Kosher, Halal, Fairtrade, and Non-GMO certifications upon request.

Question 4

Can you provide samples before ordering?

Accepted Answer

Yes, we provide samples for quality evaluation. Sample costs may apply depending on the product and quantity, which can be credited against your first order. Contact us to arrange samples.

Question 5

What payment terms do you offer?

Accepted Answer

We offer various payment options including bank transfer, letter of credit, and credit terms for established business accounts. New customers typically start with proforma payment, with credit facilities available after establishing a trading relationship.

Question 6

Do you offer private label or custom packaging?

Accepted Answer

Yes, we can provide products in retail-ready packaging with private labelling. Options range from glass/PET bottles (250ml–5L) for oils to vacuum packs and retail bags for nuts. Minimum quantities apply for custom packaging.

Question 7

What types of edible oils do you supply?

Accepted Answer

We supply sunflower oil (refined and crude), extra virgin olive oil, rapeseed/canola oil, soybean oil, corn oil, sesame oil (light and toasted), and industrial fatty acids. All oils are available in bulk tankers, IBC totes, drums, jerry cans, and retail-ready bottles.

Question 8

What nut varieties are available?

Accepted Answer

Our range includes peanuts (blanched, roasted, raw), almonds (whole, sliced, flour), walnuts, cashews (W180–W450 grades), pistachios (in-shell and kernels), hazelnuts, pecans, macadamias, Brazil nuts, and pine nuts. All available in multiple formats and grades.

Question 9

How do you ensure oil quality and freshness?

Accepted Answer

All our edible oils undergo rigorous quality testing for free fatty acid levels (max 0.1%), peroxide values, colour specifications, and smoke points. We provide full Certificates of Analysis with every shipment and maintain strict storage conditions to preserve freshness.

Question 10

What aflatoxin controls are in place for nuts?

Accepted Answer

We implement strict aflatoxin monitoring — peanuts are tested to max 4 ppb total, while other nuts meet max 10 ppb total. All nut products undergo laboratory testing before shipment, and we maintain full documentation for regulatory compliance in all destination markets.

Question 11

Do you supply non-GMO and organic options?

Accepted Answer

Yes, many of our products are available in certified non-GMO (including Non-GMO Project Verified) and organic grades. This includes canola oil, soybean oil, almonds, cashews, and several other products. Contact us for specific availability.

Question 12

What documentation comes with each shipment?

Accepted Answer

Every shipment includes a Bill of Lading (BL), Certificate of Analysis (COA), Certificate of Origin, packing list, commercial invoice, and Material Safety Data Sheet (MSDS). Phytosanitary certificates are provided where required by destination country regulations.

AxisBay Ltd — Wholesale Edible Oils & Premium Nuts Supplier

Edible Oils — Bulk Supply

Wholesale Nuts & Seeds

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